Refund Policy

                                                Cancellation Policy

At Ciclo Sewing Lab, we value the commitment and support of our clients. As a small business offering small-group classes, camps, events, and workshops, our policies are designed to ensure we can provide excellent service while managing our resources effectively.

AFTER SCHOOL CLASSES

A 10% cancellation fee applies to all after-school classes for cancellations up to 14 business days prior to start dates. Cancellation 1-14 days are not refundable.

DAY CAMPS (includes Summer Camp)

• Processing Fee: All camp cancellations are subject to a 10% per child processing fee, which will be deducted from your refund. You will be able to transfer to a different week upon availability at no cost up to 14 days prior to camp start date.

Refund and Credit Schedule for Camps:

• 14+ Business Days Before Camp Start Date: Full refund or credit minus 10% processing fee. Credits expire after one year and are non-transferable.
• 4-13 Business Days Before Camp Start Date: 50% refund or credit minus 10% processing fee. Credits are non-transferable.
• 3 or Fewer Business Days Before Camp Start Date: No refund or credit is available.
• After Camp Starts: No refund if the camper cannot attend for any reason once the session has started. No exceptions.

• No Refunds for No-Shows: Materials, setup, and staffing are arranged based on the confirmed number of participants.
• Confirmation and Payment: Final payment is due 72 hours before the event, at which point the number of participants must be confirmed. No refunds will be issued after this deadline.

 Cancellation Policy for Adults’ and Children’s Classes

• No Refunds for Enrolled Series: Refunds are not offered if you decide not to participate in a class series after enrollment.
• No Refunds for Missed Classes: Makeup classes are not available.
• Service Satisfaction: While we do not issue refunds for dissatisfaction with a class, we are committed to addressing concerns and making things right for you.

Thank you for understanding our policies, which help us maintain a high standard of service for all our clients.